Frequently Asked Questions
A: Yes, so long as the authorized transaction did not result in you receiving the service that you were promised. Most fraudulent companies do not truthfully represent the services they provide. Even if the company did follow the letter of its obligation to you, it must also meet field dependent regulatory benchmarks if the transaction is to be considered binding. Needless to say, these are benchmarks they do not usually meet.
A: No, the banks have a department that deal with these disputes and once you obtain a chargeback the money is paid through the receiving bank and not yours. Standing up for your legal rights will in no way adversely impact your relationship with your bank.